Melody Chen founded POP Partners due to her passion for helping start-ups, SMEs and scale-ups in overcoming their Recruiting and HR obstacles. Her objective is to be a true HR Business Partner, delivering positive impacts and empowering her clients to succeed.
She assumed the role of interim Head of People for her client Aspire - one of the hottest fintech start-ups in Southeast Asia - and eventually joined them full-time to build their People function. Within 2 years, she orchestrated a complete transformation of their People team team, the company culture and propelled the company's growth by >4x in headcounts.
Additionally, Melody served as the Director, HRBP (APAC) for a US customer experience tech company - Medallia, as well as the Head of People, Southeast Asia (including India) for a Chinese fintech company (Wecash Asia Pacific) where she focused on recruiting, performance management, compensation and benefits, and manpower planning for new market entry. She also introduced the region's first formal performance review process.
Before her tenure at Wecash and pursuing her MBA, she held the position of Recruiting Manager for McKinsey & Company Southeast Asia (SEA). Overseeing a team of 8, she successfully doubled the size of the consultant pool across 7 countries in SEA by experimenting with new approaches. As a leader, she also collaborated with the People Director and Partners on strategic planning, drawing talent roadmaps, setting up programs and policies and supporting performance reviews.
Melody holds a Global MBA from IE Business School in Madrid and graduated from the esteemed Schulich School of Business at York University in Toronto with a degree in International Bachelor of Business Administration (Honours). Additionally, she obtained a postgraduate diploma in HR and Talent Management from Singapore HR Institute.
Due to her diverse background (growing up in China, Singapore and Canada; studying in Singapore, Canada, France and Spain), Melody brings not only her HR experience and expertise but also a global perspective and cultural understanding that are beyond her focus markets in Southeast Asia.
Melody has a passion for travels and dedicated a few months in 2018 to volunteer and explore South and Central America. She finds joy in learning about people’s stories, recognizing it as an opportunity to gain new perspective, knowledge and inspiration.